Customer Satisfaction Survey Client Satisfaction Survey The entire Sheffield Team thanks you for the trust and confidence you afforded by your recent visit to our offices. We enjoyed the day and ask that you give us a few minutes of your time to complete the following survey. Your responses will allow us to monitor our performance so we may continue to strive for excellence in all areas of client satisfaction. Thank you! Step 1 of 5 20% About YouFirst NameLast NameTitleCompanyPhoneEmail* Website Our StaffWere calls to Chris Sheffield returned promptly?YesNoDid Chris answer your questions and adequately describe the Get Ready Day?YesNoComments:If you spoke with any other support staff, were they professional and personable on the telephone?YesNoDid they provide the information you were looking for or make arrangements to have the information provided to you on a timely basis?YesNoDid you promptly receive a consulting package that included a questionnaire, hotel recommendations and directions to our offices?YesNoDid you find the educational videos on our dashboard helpful?YesNoDid you find your “pre-meeting” introductory webcast with our staff to review our team bios and a preliminary agenda helpful?YesNoHow would you rate that interaction?ExcellentSatisfactoryUnsatisfactoryDid you stay at one of our recommended hotels?YesNoIf yes, which hotel?If yes, were you satisfied with your hotel stay?YesNoComments The MeetingPlease describe your satisfaction with the office and meeting room.Were the amenities (coffee, water, soda, etc) to your satisfaction?YesNoIf lunch was provided, was it satisfactory?YesNoWas the flow of the meeting day effective?YesNoWere the consultants knowledgeable?YesNo The Meeting, cont'dPlease rate your satisfaction with our consulting as it pertains to:Reviewing and understanding your business concept.ExcellentSatisfactoryUnsatisfactoryProduct DiscussionsExcellentSatisfactoryUnsatisfactoryOperations (budget, organizational structure)ExcellentSatisfactoryUnsatisfactoryLaunch strategy, timelinesExcellentSatisfactoryUnsatisfactoryLegal, if anyExcellentSatisfactoryUnsatisfactorySoftwareExcellentSatisfactoryUnsatisfactoryMarketingExcellentSatisfactoryUnsatisfactoryProforma, financial reviewExcellentSatisfactoryUnsatisfactoryRecruiting systemsExcellentSatisfactoryUnsatisfactoryDistributor toolsExcellentSatisfactoryUnsatisfactoryAwards, Incentives, Recognition and Events (AIRe)ExcellentSatisfactoryUnsatisfactoryRecruiting systemsExcellentSatisfactoryUnsatisfactoryComments The Meeting, cont'dDid you accomplish your goals during the day?YesNoBased on your experience, would you recommend The Sheffield Group?YesNoMay we use your experience and/or recommendations in your answers to this questionnaire with others that potentially would like to visit us?YesNoWould you like to move on to the next phase of starting your business with help from The Sheffield Group?YesNoPlease provide any additional comments you would like to offer.